Trust, Feedback and Listening. Find out about the trust equation and how to build a trust relationship, how to listen actively and how to deliver an effective feedback! Understand for active listening how to grant attention, withhold your judgment, reflect with the person, dig the topic and at last share your ideas. Learn for feedback, how to observe facts, evaluate the effect on the person providing the feedback and suggest improvement.
What are the coach competencies and coaching? Find here the coaching competencies coming from the International Coaching Federation (ICF)! Set the frame (ethical guidelines and coaching agreement), Co-create the relationship (trust and intimacy, coach presence), Communicate effectively (active listening, powerful questions, direct communication), Facilitate learning and results (awareness, actions, goals, progress and accountability).
Find out here the differences between coach, either agile or enterprise, and consultant! Understand how to make the best of coaching and consulting. Dig out the changes in stance, mindset and competence over a transformation: teacher, mentor, facilitator and finally coach.
Find out here how social influence is different from psychological manipulation! Dig out the influence model with its 5 dimensions: Purpose, Mastery, Autonomy, Social and Organizational Reinforcement. This influence model is inspired from Dan Pink’s motivation factors and the book the influencer from Joseph Grenny.
How do application, test and support manager roles and related responsibilities change in Agile at Scale? Learn how Agile at Scale reallocates these responsibilities.
Understand the definition and the characteristics of a Product Management Team in Agile at Scale. Learn how a PMT interacts with the Product Owners.
Understand the definition and the characteristics of a League in Agile at Scale. Point out the differences with a Chapter or a Guild. Review the role of the League Manager and the League Members.
Understand the 3 types of synchronization mechanisms in Agile at Scale depending on the level of dependency between Agile Squads. Learn about the meta sprint that is the Agile at Scale meta iteration and the Agile at Scale ceremonies.
Design Agile Squad in Agile at Scale. Understand the principles of alignment on Value Chains. Limit the need for scaling agile when possible. Review how to align the Tribes and the Agile Squads on the Value Chains. At last, learn about the set up of an Agile Train for cross organization initiatives.
Understand the definition and the characteristics of a Chapter and a Guild inspired by Spotify Model in Agile at Scale. Review the role of the Chapter Manager.