Eric from Wind4Change

BVSSH: Better Value Sooner Safer Happier by Jonathan Smart. What are the outcomes of Agile and the patterns for a successful transformation?

BVSSH stands for Better Value Sooner Safer Happier, which are the primary outcomes of an Agile transformation as described in the book Sooner Safer Happier: Antipatterns and Patterns for Business Agility by Jonathan Smart.

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Organizational Culture and Leadership by Edgar H. Schein

Organizational culture can be defined in three levels: artifacts, the tangible part of the culture like rituals, climate and language, the espoused beliefs and values that is an intangible part but conscious and still partially observable, at last, the basic underlying assumptions that is an intangible part, unconscious and cannot be directly observed.

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Team Topologies by Matthew Skelton: how the Conway’s law and the Cognitive Load Theory support optimal design of organization

Team Topologies, in a nutshell, is an approach elaborated on the Conway’s law and the Cognitive Load Theory to support an optimal design of organizations for both business and technologies. Surely, Team Topologies enables fast flow and flexibility in product discovery and delivery.

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Customer Experience CX and Customer Journey mapping CJM inspired from Mapping Experiences by James Kalbach

Customer Experience also shorted as CX is a way to capture the experience of the use of a product or a service from the customer point of view. It describes the customer activities, intent and also emotions, the interactions between the customer and the organization and the activities of the organization to support the customer at each step.

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Open Space Technology (OST) by Harrison Owen

Open Space Technology (OST) is an approach to organize and run large group working sessions with as initial input a theme. Surely, there is no detailed agenda as participants will start the workshop by defining issues they are eager to work on. Then, the large group will split in sub-groups over the sessions planned for each issue and self-organize to think about them.

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